Michael Andrews is the author of "The Influential Christian: Learning to Lead from the Heart." He has taught and preached in a number of churches across the country over the past 30 years. He retired as an engineer from the telecommunications industry, after directing several research and development projects. In addition to his degrees in electrical engineering, Michael has a Master of Divinity and a Doctor of Ministry. He is an ordained minister affiliated with the Churches of Christ.
To learn more about Mike, see mwandrews.com, or see his book The Influential Christian here.
Transcript
welcome back to another episode of
christian natural health today i am very
excited to have mike andrews with us
mike is the author of the influential
christian learning to lead from the
heart he is taught and preached in a
number of churches across the country
for over for the past 30 years he
retired as an engineer from the
telecommunications industry after
directing several research and
development projects in addition to his
degrees in electrical engineering mike
has a masters of divinity and a doctor
of ministry he's an ordained minister
affiliated with the churches of christ
welcome mike thanks so much for joining
us
thank you for inviting me i appreciate
it absolutely so i just love the topic
of your book so can you give us a little
brief synopsis of what exactly it's
about
um it's about influence that is um
long-term influence not just the
the short-term kind that is so prevalent
in our society today you know when
people think about influence today they
often think about
persuasion marketing
sales even coercion and manipulation and
and that is a form it's a very
short-term form and it works very
temporarily and
all of us i think want to have some kind
of lasting influence
and um because we know what influence is
like in our own lives when people
connect together with us and so what
this is about is the kind of long-term
influence that's based on connection the
kind of connection that we have heart to
heart with people and how to develop
that and i think the best way to develop
that is the skills of empathy and so
that's what book focuses on uh primarily
is how to
uh develop empathy interesting okay so
first can you define empathy i think a
lot of times people will confuse that
empathy and sympathy so how would you
distinguish those
i i view it as
any time that we value another person's
thoughts feelings experiences
relationships we value who they are and
we encounter them with that value in
mind whether it's called empathy or
sympathy
as long as we enter in with compassion
it probably doesn't matter too much what
we call it um but i don't really tend to
make distinctions too much i like the
term empathy because it's a little bit
broader gotcha okay so um why do you
feel like this is particularly relevant
for america right now
well um
as as i've looked into this topic the
more i look into it the more i
really am convinced that the only way
that we're going to bridge many of the
divides that we have between us today
the kinds of polarization and
oppositions and animosity that we have
between people
is if we take the initiative to
encounter the other person where they
are
and not as
not as we assume they are
and
and that requires some form of empathy
and and really i think that's the only
way that that's going to happen
and
um
so i i think that's um why it's
important for us today because i don't
think there are any other approaches
that are working
yeah for sure so and
because the world is so polarized right
now how do you feel like empathy can
help us to begin to understand people
with whom we disagree and maybe find
common ground or a good relationship
it's it's difficult no matter how we do
it what we call it whatever
to to um move beyond the gaps that are
between us is a difficult thing to do
and and honestly we can't wait for the
other person to bridge that gap because
in our society
we are um
um
peop
we are encouraged to increase the gaps
rather than decrease the caps i guess
this is what i'm trying to say and
so in order to
bridge those gaps we have to be willing
to take the initiative to move in the
other person's direction that's not
always going to work well um there are
times when when people are not going to
reciprocate and but that doesn't mean it
doesn't help i think
empathy always helps and we need those
kinds of skills rather than assuming
that there are some people who can do
that and some people who just don't um
that is one view of empathy that it's
kind of innate you either have it or you
don't um i i don't subscribe to that
view i think that
people can develop it it's kind of like
a developing a virtue where you move in
the direction of something so that you
can become more like that and in a
christian framework
we allow the spirit to help us in that
direction to move that way so it becomes
kind of like a spiritual discipline like
prayer or
meditation or scripture reading or
singing or
things that put us in a position where
god can work with us i think empathy is
a lot like that particularly when when
we when the goal of our empathy is to
love the other person
then i think it becomes very much like
that kind of of
virtue or spiritual discipline and and
god will help us move
that way but we we've got to take the
initiative and that's what's hard um
particularly with people who are used to
talking it's hard to begin listening and
and the first step in empathy really is
to value and listen to the other person
gotcha gotcha so in your book you kind
of break down some of the processes of
what you should focus on step by step
with the holy spirit's help in order to
begin to cultivate this
yes um i start off talking about what
what it kind of looks like what a
practice of uh engaging in empathy looks
like and and what it looks like is is um
what you can think of as genuine
presence really really being present
with people and also really being
trustworthy so i talk about that for a
while and then i uh talk more about the
individual
skills that can be developed that move
us in the direction of empathy and um
you can tell i'm uh i've had some
preaching experience because my
description of those skills is
alliterative it's a three-point
uh
it's um where we move in the direction
of reception
reflection and response and just a
nutshell
reception is when we when we listen when
we learn to dialogue when we learn to
value the other person
and understand where where they're
coming from so that we're not just
wrapped up only in our own story but we
hear the other person's story right
and then reflection is when we um
think about that and we look at the
assumptions behind what we're thinking
and look for where there's meaning
things that we can work on together we
um quite often uh what we find is that
we and the other party that we have a
disagreement with
both really want the same thing it's
just that how we see
to get there is different and then the
third step um is response where we start
to learn how to be responsive to people
and responsible to people and to society
so those are those are the steps and i
think this book is uh somewhat unique in
actually
providing some road map for how to uh
get out there beyond ourselves and
actually make some things happen right
how to cultivate that and so what would
you say is the difference between just
like a cognitive understanding of where
somebody is coming from versus empathy
um well empathy i think has a number of
components and and one of them is our
rational thinking cognitive
understanding of the other person's
thinking but it's also um
an appreciation and uh acknowledgement
and recognition of the other person's
emotional uh content what they are
feeling uh it even goes beyond those and
enters into the relational
realm where we have uh some engagement
with the other person
a lot of times when empathy is is
discussed
it's discussed uh primarily from an
emotional point of view
um and sometimes with a cognitive point
of view but but seldom is it is it
discussed with both in view and i think
really those have to be balanced um
there's a there's a balance between the
cognitive and the effective or the
emotional that we've got to keep
otherwise we end up um if we're if the
you know if the um
empathy that we're showing
is too much on the emotional side
sometimes what we'll do is lose
um our notion of of self
and we'll get so wrapped up in the
emotion or the other person that we um
don't distinguish between what
we're feeling what they're feeling and
uh when it's too cognitive and not
enough emotion then it becomes actually
sort of manipulative um
in in my book i i
associate these different uh aspects of
of empathy
different extremes of empathy with some
of the characters in the peanuts uh
comic strip
and
the most notable one is
lucy for example who is uh she she
considers the other person but only from
a um
a cognitive rational point of view not
the emotional point of view and she
actually becomes
manipulative and coercive in the process
of doing that and that's a good example
of how empathy can kind of um get too
extreme in one direction or another
interesting so i feel like from a
christian standpoint we might maybe make
an analogy between law and grace sort of
is there some some of that there i think
i i think there is that kind of tension
or balance or um combination of things
together um there's a number of
combinations that work with empathy
another
balance that we have is the balance
between our our awareness of our self
and our awareness of the other person so
um
we don't get too um absorbed in our own
view of what the other person is going
through nor do we get so absorbed in the
other person's view of what they're
going through that we lose any sense of
boundaries so
there's a number of tensions or balances
here and i like between law and grace i
think that's
that's truth and grace would be another
way of saying that perhaps um
that is a good way to balance it
yeah i like that you bring that out of
the idea of if you're too
empathic in the emotional sense you lose
the sense of boundaries i think there's
a lot of people who work with others to
try to help them you know people in
counseling and people in those kinds of
professions that can easily fall off
into that other side and then learn how
to create those boundaries so that they
can be emotionally healthy in order to
help others so i i see that
um because those boundaries are so
important there are some authors who
actually claim that empathy is a bad
thing that that people who exhibit
empathy are actually
uh exhibiting sin
in their lives because the way they view
it is that it's only emotional and
they're and only about the other person
without boundaries and self-awareness
so that we lose our self-identity and we
compromise our souls ourselves uh into
the other person and that's just an
extreme form it's not it's not empathy
in every um
you know manifestation of it that's just
an extreme distorted form of empathy
that they're railing against yeah nearly
everything there's a balance you have to
you could fall off one side of the horse
or the other so yeah totally see that um
and how do you see empathy translating
into influence maybe from a leadership
standpoint
well that's that's a the perfect
question for for the topic that i'm
dealing with because influence
in its in its um long-term effects
has to do with connection
connection between people heart-to-heart
kind of connection and you know
connection is something that we all
really we all crave down deep
we go about it different ways but we all
crave it and and so that's one of the
reasons why this is so important and
empathy
is really the quality that creates those
connect connections
it's
what causes us to
engage with people and be in other
people's lives and allow them into ours
to be open to other people so that
they're also open
to us and together we can
explore
our relationship together so empathy is
kind of the foundation for how to make
those connections and the connections
are what make influence last
if you think about the people who have
really been the most influential on your
life
as i think about people who've been
influential in my life they're the ones
that i've connected with in some way
there may not have been a strong
intention on their part to connect with
me but i i felt a connection with them
and therefore
in the end really found myself wanting
to imitate something about them to
follow on with some of the things that
they said
that they really had an impact on my
life
because of that connection right yeah so
i mean people aren't going to listen to
what you think until they know how much
you care about them absolutely yeah that
makes sense
um so and why is it helpful i mean i
guess the hearing and valuing people's
stories is sort of what what transitions
into that that empathy of hearing where
they're coming from so that you can
actually make that connection and then
kind of guide in a leadership standpoint
essentially yes
yes our stories are are really vital for
this whole
attitude this whole approach um but we
have to remember that there's more going
on than just our own story uh in our
society today we are encouraged to share
our own story and that's and that's
important that's really important but if
we're not hearing the other person's
story then we're just kind of talking to
the walls and
we're not really walking in the other
person's shoes we're just trying on
if we don't know what it's like for them
to walk in their shoes we're just trying
on another pair of shoes it's not we're
not really being empathetic and so we
have to hear people's stories we have to
appreciate them um and really show an
interest and a curiosity and value to
them
you know there are a lot of uh
tips and techniques for how to show uh
sympathetic or empathetic uh
attitudes to people you know like eye
contact and and and moving forward and
and acknowledging what people say in
that but i heard one speaker say one
time that if you're really interested in
the other person you don't have to worry
about all those techniques your interest
will show right and and so so it's
really in our own heart that first we've
got to be able to
see how we can value the other person if
we if we don't
then
then nothing's uh going to happen
there's a an expert um
in
mentoring whose last name is aguilar who
uh made the point that
um if we don't
value the other person um
if we
we're never gonna have an influence if
we think the other person sucks
so yeah absolutely it starts it starts
in our own hearts i mean do we value the
other person and and that's where the
dialogue where the listening begins yep
just like
it all goes back to love right yes yes
absolutely absolutely so uh what have i
not asked you that you want to make sure
that you leave with our audience
oh that's that's a
that's a tough question i i'm used to uh
sort of um just answering what people
have to say i guess one of the things
that's prominent today
is the notion of what it means to be an
influencer
and and
the way a lot of people use that term
that's really not what we're talking
about here
i'm not talking about here about
imposing the way i see something on
other folks or even selling it to them
or persuading them
what we're talking about here is
engagement a kind of engagement that we
all really want to have
and that we value when we know we've had
it um so it's it's different it's it
means uh being
really present
um and really trustworthy
and and there are a lot of elements to
those things uh that make that happen
and
hopefully uh becoming more receptive uh
and more reflective on those
relationships will help us in that
direction yep absolutely so where can
people go to learn more about you
the best the easiest place is probably
to my website which is
mwandrews.com mwandrews.com
you can also find the book um on amazon
or
independent bookstores websites um
almost everywhere it's the influential
christian learning to lead from the
heart awesome so i will link to that in
the show notes and thank you so much
mike for joining us really appreciate
your insight and your wisdom
thank you i've enjoyed this very much
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